These terms apply to purchases from cheap-radiator.co.uk. Please read them together with our Returns & Refunds policy, Delivery Information and Privacy Policy.
Our business
cheap-radiator.co.uk is a trading name of Turkish Zone Limited. Company number: 10053942. VAT registration number: GB263960091.
Registered office: 21 Forge Way, Coventry, CV6 4NL, United Kingdom.
Customer service, warehouse and returns: Unit 6, Hales Industrial Park, Coventry, CV6 6AT, United Kingdom. Contact us before visiting or arranging a collection.
Email info@cheap-radiator.co.uk or call 07949 448870.
Products, ordering and payment
Product pages show dimensions, finish, available options and the price for the selected product. Check the measurements, heat output and valve connections before ordering. Room-setting images are illustrative; refer to the product photographs and specifications for the item supplied. Ask your installer if you need help checking suitability.
Prices are in pounds sterling (GBP) and include VAT. Optional extras and delivery charges are shown separately. Check the selected options, quantity, address and final total in your basket and checkout. You can correct these before placing your order.
Our checkout is in English. You can order as a guest or use an account. Payment must be completed using a method offered at checkout. Never send payment-card details by email or through our contact form.
After checkout, we send an order confirmation recording your purchase. If we cannot supply an item or discover an error affecting your order, we will contact you to explain the available options and refund any payment for items we cannot supply.
Delivery and collection
| Destination | Delivery charge, including VAT | Estimated delivery |
|---|---|---|
| UK mainland, orders below £200 | £9.99 | 1–2 working days |
| UK mainland, orders £200 or more | Free | 1–2 working days |
| Highlands, islands and Northern Ireland, all order values | £9.99 | 3–5 working days |
These are estimates for available products, not guaranteed arrival dates. We will not promise a restock date unless it has been confirmed. Contact us if your order has not arrived within the expected time. Collection is available by arrangement after we confirm the item is ready.
Cancellation, returns and warranty
We offer 30-day returns from delivery for unused, unwanted goods, in addition to statutory cancellation rights. See our Returns & Refunds policy for the process, postage costs, refund timing and cancellation form. Sale products retain the same statutory rights.
Towel radiators have a 5-year warranty. Accessories, including valves and heating elements, have a 1-year warranty. Contact our team with your order details and a description of the problem for warranty support. These periods do not limit your statutory rights.
Questions or complaints
Contact our customer-service team using the email, telephone number or warehouse address above. Please include an order number or other proof of purchase where available. Nothing in these terms removes or limits your legal consumer rights.
Last updated: 31 October 2026. You may save or print this page for your records.