Before you order
Questions about this product
Helpful answers about suitability, what’s included and after-sales support.
What pipe centres does this radiator need?
This 500mm-wide radiator has 450mm pipe centres. Measure between the connection centres, then allow separately for the valves and installation clearance. Ask your installer to compare these measurements with your existing pipework.
Will this radiator heat my bathroom as well as warm towels?
Check the listed heat output in the product specifications. Compare the output with your room’s heating requirement using the on-page BTU calculator as a starting point. Your installer should confirm heat loss and output at your system’s operating temperature; size alone cannot guarantee sufficient room heating.
Are brackets and valves included?
Full wall brackets, an air vent and a blanking plug are included. Valves are optional: check whether your selected configuration is radiator only or includes a valve add-on. Confirm that the wall fixings suit your wall construction.
How do I choose between straight and angled valves?
The correct valve shape depends on the direction of your pipes and the orientation of the radiator connections. Straight valves connect in line; angled valves turn the connection through a right angle. Use the valve guide on this page and have your installer confirm the arrangement.
Can I warm towels when my central heating is off?
A radiator connected only to central heating needs the heating system to supply hot water. Electric or dual-fuel operation requires a suitable radiator, compatible heating element and the correct installation. Contact us to confirm this model’s suitability before buying additional components.
Can I replace a shorter rail with this taller model?
Check the height, width, pipe centres and bracket positions rather than assuming it is a direct swap. Leave clearance above the rail and around its valves, and have your installer confirm whether the pipework or wall fixings need changing.
What warranty comes with the radiator?
Towel radiators have a 5-year warranty. Separately supplied accessories, including valves and heating elements, have a 1-year warranty. Keep your order details and contact us if you need warranty support.
Still unsure? Ask our team before ordering